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Position Summary:
We are looking for friendly, attentive, and professional Waitstaff / Servers to provide excellent customer service in a fast-paced dining environment. The ideal candidate will ensure guests have a memorable dining experience through prompt, courteous, and efficient service.
Key Responsibilities:
- Greet and welcome guests in a warm and friendly manner
- Present menus, explain specials, and answer questions about food and beverages
- Take accurate food and drink orders and relay them to the kitchen and bar
- Serve food and beverages promptly and professionally
- Check in with guests to ensure satisfaction and respond to additional requests
- Clear tables and maintain cleanliness in the dining area
- Handle guest complaints or issues with professionalism and escalate as needed
- Process bills and handle cash or card payments accurately
- Follow all food safety, hygiene, and sanitation procedures
- Work closely with kitchen and other staff to ensure smooth service
Qualifications:
- Previous experience as a server or in customer service (preferred)
- Excellent communication and interpersonal skills
- Strong multitasking and time management abilities
- Friendly attitude and professional appearance
- Basic math skills for handling bills and payments
- Flexibility to work nights, weekends, and holidays
- Food Handler’s or Alcohol Service Certification (if required in your area)
Physical Requirements:
- Ability to stand and walk for long periods
- Lift and carry trays (up to 25 lbs)
- Work in a fast-paced environment